fb177 Terms and Conditions

1 General Terms and Acknowledgement

fb177 is an online gaming and betting platform providing services to users in Bangladesh. By accessing, registering on, or using the platform, the user agrees to comply with all provisions of these terms and conditions.

fb177 reserves the right to modify these terms and conditions at any time. Users will be notified of changes via a notice on the platform, and continued use of the platform after any changes will be considered acceptance of the new terms.

2 Eligibility Requirements and Account Opening

To open an account and enjoy services on fb177, users must meet the following eligibility requirements:

• The user must be at least 21 years of age or older.
• The user must open an account voluntarily and with full awareness.
• Each user may operate only one account. Multiple accounts are strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and current.
• The user must keep their account login details completely confidential.

3 Account Verification (KYC)

fb177 reserves the right to verify a user's identity where necessary. The following documents may be requested as part of the verification process:

• A clear photo of a National ID (NID) or passport.
• Bank statement or proof of mobile banking (bKash / Nagad / Rocket) transactions.
• Proof of current address (utility bill or similar).

fb177 reserves the right to restrict account access and withdrawal facilities until verification is complete. Providing false or misleading information will result in immediate account termination.

4 Deposit and Withdrawal Policy

fb177 provides deposit and withdrawal facilities via bKash, Nagad, and Rocket. The key terms regarding financial transactions are as follows:

• Minimum deposit amount: ৳100 (for all methods).
• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals may be delayed if account verification has not been completed.
• Deposited funds will be returned to the account from which they were deposited.
• fb177 reserves the right to suspend any transaction if fraudulent activity is suspected.

fb177 does not charge any transaction fees, however the payment method's own charges may apply. In case of any discrepancy, fb177's transaction records will be considered final.

5 Bonuses and Promotional Offers

fb177 offers various bonuses and promotional offers. These bonuses are subject to specific conditions:

• Welcome bonus: 150% bonus on the first deposit, up to a maximum of ৳8,000.
• Welcome bonus wagering requirement: 10x (original deposit + bonus).
• Each promotion may have its own wagering conditions, which will be stated in the offer details.
• A specified amount of wagering is mandatory before bonus funds can be withdrawn.
• Any attempt to claim bonuses using multiple accounts or false information will result in account termination.
• fb177 reserves the right to modify, suspend, or cancel bonus offers at any time.

VIP program participants receive weekly cashback benefits: up to 0.5% at Bronze tier, up to 1.0% at Silver tier, and up to 1.5% at Gold tier. Progress through VIP tiers is determined based on your regular activity.

6 Gaming Rules and Fair Play Policy

fb177 is committed to ensuring a fair and transparent gaming environment. The games on the platform are operated by verified third-party software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others), which ensures unbiased outcomes.

• The outcome of all games is determined through Random Number Generator (RNG) technology.
• Results arising from technical errors will be considered void and the relevant bets will be refunded.
• If the internet connection is lost during a game, the state of the ongoing game will be restored when the session resumes.
• fb177 reserves the right to set limits on any bet.
• In live casino games, the dealer's decisions and rules will be considered final.

In the event of any dispute over game results, fb177's log data and the game provider's records will be considered the final evidence.

7 Prohibited Activities

The following activities are completely prohibited on the fb177 platform. Violation of these rules will result in immediate account termination and forfeiture of balance:

• Creating or operating multiple accounts.
• Opening or operating an account using another person's identity.
• Using bots, automation software, or any other strategic software.
• Creating artificial transactions to claim bonuses (bonus abuse).
• Conducting money laundering or any other illegal financial activity.
• Exploiting technical errors on the platform or attempting to hack the system.
• Defrauding other users or assisting in fraud.

8 Privacy and Data Protection

fb177 gives the highest priority to the protection of users' personal information. All personal information provided on the platform is secured with SSL encryption.

• User data is not sold or transferred to third parties.
• Information may be shared with authorities in cases of legal obligation or fraud investigation.
• Cookies and analytics tools are used for technical improvements and service personalization.
• Users' contact information may be used for promotional communications, however users may opt out at any time.

For detailed data protection policy, please read our Privacy Policy.

9 Limitation of Liability

fb177 does not accept responsibility for the following:

• Game sessions interrupted due to internet disconnection or device issues.
• Transactions delayed due to technical issues with third-party payment providers (bKash, Nagad, Rocket).
• Account information being exposed or an account being hacked due to the user's own negligence.
• Financial losses incurred by the user as a result of gaming.
• Services temporarily unavailable due to unexpected technical errors.

fb177 always strives to operate a safe and reliable platform, however services may be disrupted in unforeseen circumstances. In such cases, fb177 will make every effort to restore services as quickly as possible.

10 Account Suspension and Termination

Users may request to close their account at any time by contacting the fb177 support team. An opportunity to withdraw the balance will be provided before the account is closed, however any pending bonuses will be considered void if the applicable conditions have not been met.

fb177 reserves the right to terminate an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading identity information.
• Detection of money laundering or fraudulent activity.
• Confirmed to be a minor.
• Account remaining inactive for an extended period (more than one year).

11 Dispute Resolution Process

fb177 is committed to resolving any user complaint quickly and fairly. The dispute resolution process is as follows:

• First, contact the support team via 24/7 live chat.
• If the issue is not resolved via live chat, send a detailed complaint to [email protected].
• Email complaints will be reviewed within 3-5 business days.
• For each dispute, fb177's log data and the game provider's records will be considered the final evidence.

12 Policy on Changes to Terms

fb177 reserves the right to partially or fully modify these terms and conditions at any time. Regarding changes:

• A notice will be published on the platform regarding the changes.
• For significant changes, users will be notified at their registered email address.
• Continued use of the platform after changes will be considered acceptance of the new terms.
• The effective date of the new version of the terms will be noted at the top of the page.

The latest terms will always be available at fb177.cam/terms-conditions.